In the power and water industry, Emerson Process Management is the acknowledged leader in delivering quality aftersales support and customer satisfaction. Services are delivered through our customer service network, which tightly integrates the combined capabilities of Emerson's central and local Asia-Pacific service organizations. No matter where our customers operate in Asia-Pacific, they can expect and enjoy consistent, prompt, high levels of service and support. 

Our Global Support Centre provides 24-hour technical telephone assistance from Manila, the Philippines. Our staff stands ready to help our customers accurately diagnose and resolve system problems or answer any product questions.

SureService professionals are available from our Asia-Pacific network of local business partners and subsidiary services offices to provide onsite assistance in the local Asian language. At your request, they are also able to remotely log on to your automation system to perform online trouble-shooting. This timely assistance minimizes downtime and disruption to plant operations no matter where your plant is located.