SUPPORT & SERVICES

SYSTEMS INTEGRATION & ENGINEERING

Emerson has a world class System Integration and Engineering center in Malaysia. The combination of highly trained engineers and excellent work processes have won Emerson critical control system integration projects in Malaysia and across Asia Pacific countries. The Malaysian Systems Integration and Engineering Center is capable of:

• Functional design, engineering, testing and commissioning of control systems software including specialized HMI customization; Plant Information Management Systems for advanced solutions; and Asset Optimization systems
• System integration of flow metering systems, PLCs, CCTV and other third party systems to control systems
• Design and complete assembly of panels, marshalling cabinets, junction boxes
• Design, fabrication, testing and commissioning of sample handlings systems for analyzer applications.

TECHNICAL SERVICES & SUPPORT

Emerson Process Management (Malaysia) offers:

• Inspection, calibration, maintenance, diagnostics, and repair services
• Comprehensive Emerson SureService maintenance contract services
• 24-hour on-call technical support
• Training Emerson’s local business partner, Transwater offers special maintenance and after-sale support include troubleshooting, diagnostics, turnaround services, maintenance, and training.

CUSTOMER SUPPORT

It is the vision of Emerson Process Management organizations in Malaysia to be recognized as the premier solutions providers for the process industry through:

• Excellent customer support and service exceeding expectations
• High performance products and solutions beyond accepted industry standards